For your convenience, our most common customer questions are answered right here.
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What is the conference cancellation/refund policy ?
All cancellations/refund requests must be received in writing by email or mail to ZERO TO THREE (ZTT). A $75.00 transaction fee will be applied to all cancellations. Refund requests will be processed sixty (60) days after the request is received. No refunds will be made after November 4, 2017.
Where do I send cancellation/refund related correspondence?
Please send cancellation/refund related correspondence to ZTT:
ZERO TO THREE
Annual Conference Registration
1255 23rd Street NW, Suite 350
Washington, DC 20037
Registrations may be transferred to another person at any time before the conference. The original registrant should submit a transfer notice email to firstname.lastname@example.org by November 22, 2017. It should include the name of the person to whom the registration is being transferred along the phone number and email address of the substitute.
Is there a chance I'll be photographed or recorded?
As a condition of enrollment and participation in any Annual Conference meetings and associated activities (“Meetings”), participants and attendees of majority age (“Participants’) grant ZERO TO THREE irrevocable and perpetual permission to record and use their name, voice, likeness, and/or picture in connection with their participation and attendance in such Meetings, in any medium now known or hereafter invented, without further compensation to participants for this purpose. All photographs, audiotapes, videotapes, digital recordings, broadcasts, and other embodiments created by ZERO TO THREE which may include Participants’ names, voices, likeness, and/or pictures shall be property of ZERO TO THREE, and Participants waive any claims that they may have with respect to such uses including, without limitation, claims of defamation, invasion of privacy, or infringement of rights of publicity, copyright, trademark, or moral rights.